1. Service Provider
ZapCOD is provided by DG Zone LLC through https://zaptechapps.com. Questions about these Terms may be sent to support@zaptechapps.com.
2. Merchant Responsibilities
Merchants are responsible for their store, products, pricing, customer communications, shipping promises, COD order fulfillment, refund handling, tax obligations, compliance with applicable laws, and lawful use of customer data. Merchants must configure ZapCOD accurately and must not use the app to mislead customers.
3. Acceptable Use
Merchants may not use ZapCOD for unlawful products or services, spam, fraudulent activity, abusive data collection, unauthorized tracking, security attacks, infringement of third-party rights, or any activity that violates Shopify policies or applicable law.
4. Subscriptions And Billing
Paid ZapCOD plans are billed through Shopify App Billing unless otherwise stated. By selecting a paid plan, the merchant authorizes Shopify to charge the applicable subscription fee. Plan features, limits, and pricing may vary by plan and may be updated with notice where required.
5. Cancellations And Refunds
Merchants may cancel a paid subscription through Shopify app billing or by uninstalling the app. Refund requests are reviewed according to the Refund Policy and Shopify billing rules. Approved refunds, if any, are processed through Shopify where applicable.
6. Service Availability
We aim to keep ZapCOD available and reliable, but the service may be interrupted by maintenance, third-party outages, Shopify API availability, network issues, security events, or circumstances outside our control. We do not guarantee uninterrupted or error-free service.
7. Third-Party Services & API Integrations
ZapCOD integrates with Shopify and optional services merchants enable, including Google Sheets (OAuth), WhatsApp messaging providers, and conversion tracking for Meta, TikTok, Google Analytics 4, Google Ads, and Snapchat. Merchants supply pixel IDs, API tokens, or OAuth credentials where applicable. ZapCOD uses these only to provide features the merchant configured (for example server-side Purchase events after COD orders).
Merchants must comply with each platform's terms, advertising policies, and privacy requirements. ZapCOD is not an ad network or agency; merchants run ads and manage budgets in Meta Ads Manager, TikTok Ads Manager, Google Ads, or Snapchat Ads separately. ZapCOD provides pixel IDs, tokens, and server-side conversion events only.
8. Tracking, Pixels & Merchant Compliance
Merchants are solely responsible for lawful use of tracking technologies, obtaining required consents, accurate pixel configuration, and compliance with laws such as GDPR, CCPA, and local marketing rules. ZapCOD provides technical delivery of pixel and conversion events merchants request; we do not guarantee ad platform approval or attribution accuracy.
9. Liability Limitations
To the maximum extent permitted by law, ZapCOD is provided as is and as available. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, business interruption, or merchant-customer disputes arising from use of the app.
10. Termination
Merchants may stop using ZapCOD at any time by uninstalling the app. We may suspend or terminate access if a merchant violates these Terms, creates security risk, violates Shopify policies, fails to pay applicable fees, or uses the service unlawfully.
11. Age & Eligibility
To use ZapCOD, the merchant or authorized representative must be at least 18 years old or the age of legal majority in their jurisdiction, and must have the authority to bind the business to these Terms.
12. Indemnification
Merchants agree to indemnify, defend, and hold ZapCOD and DG Zone LLC harmless from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of: (a) the merchant's use of the app; (b) merchant content or customer data; (c) merchant violation of these Terms or applicable law; or (d) merchant violation of third-party rights including advertising platform policies.
13. Force Majeure
ZapCOD is not liable for delays or failures caused by events beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, internet or telecommunications failures, third-party API outages, or government actions.
14. Severability & Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force. These Terms, together with the Privacy Policy, Refund Policy, and Data Deletion Policy, constitute the entire agreement between merchant and ZapCOD regarding use of the app.
15. Modifications to These Terms
We may modify these Terms at any time. Material changes will be communicated in-app, by email, or by updating the "Last updated" date on this page. Continued use of ZapCOD after changes are posted constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of United States, without regard to conflict-of-law rules. Any disputes shall be resolved in the competent courts of Sheridan County, State of Wyoming, United States, unless mandatory consumer or merchant protection laws in your jurisdiction require otherwise.